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About us

Founded over 25 years ago, ZipX has been building a borderless shopping experience for almost 3 decades. We believe that a world class logistics coverage, along with the help of technology, can provide an unparalleled service to our customers. Our number one priority is to give the best experience to our customers around the globe, and that includes both coverage and access.

This includes a seamless shopping experience, without the worries of international shipping.

In 2019, ZipX acquired a company called Trusu to further our vision. Using Trusu’s technology, ZipX instantly prices products from around the world in local currency, and allows customers to purchase using their local credit cards.

No other service has had the vision to seamlessly offer a worldwide catalogue of products to our customers. With current operations in East Asia, Europe, and the Americas, ZipX is continuing to expand quickly in order to continue offering unparalleled service and product availability.

As featured on:

The Team

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James Steinberg


James got into logistics by creating databases for warehouses to keep track of their labels in New Jersey. He then used knowledge to create a Silicon Valley business called Shotput, providing on-demand fulfillment and shipping for Kickstarters. He ended up shipping thousands of products all over the world. Soon afterward, James created and sold a smartphone app for finding gyms called Pedal. In 2016, James co-founded Trusu, building the site and tech behind the service now known as ZipX.

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John Yoost

Senior Developer

John has worked in the computer industry for over 35 years. Having worked as a consultant for REI, K-Mart, and Dillards Department Store, he understands scaling issues as well as design for internal as well as customer facing. John's international experience includes working for Silicon Graphics in Neufchatel, Switzerland as a manufacturing systems consultant. He has worked with Suppliers and manufacturers in Taiwan, Hong Kong, China, and Japan as a business owner of a marketing and manufacturing company.

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Xue Ao (敖雪)

Design Lead

Xue joined the ZipX team in 2019 as the lead UX and graphic designer, bringing 10 years of industry experience. She is currently guiding ZipX through numerous design changes in order to improve the shopping experience for our customers. Xue was born in Asia, grew up in South America and now resides in Canada. She speaks Spanish, English and Mandarin.

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Andrew Cheung


Andrew is an analytically minded financial analysis professional with over-ten years of experience in finance reporting, budget development, consolidation and projects management gained from MNC’s. He possesses a keen understanding of financial planning, accounting, analytics with demonstrated track record providing comprehensive budgeting and proposal strategies. Independent proactively & strong result-orientated mentality with excellent interpersonal and communication skills.

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Claudia Tung

Marketing Assistant

Claudia completed her undergraduate studies in business and psychology at Emory University in the USA. She is currently at ZipX helping out with customer service and marketing. She is eager to apply the skills she learned in the classroom while continuing to learn more about this exciting industry.

Board of Directors

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Joe Costigan


Joe started his career with IBC at the age of sixteen recovering courier consolidations at the airport and making deliveries into Manhattan on Sundays. During Joe’s college years he took on a larger role at the local JFK office eventually being promoted to Operations Manager and throughout the years to CEO.

IBC was historically a wholesale provider of courier services into the Caribbean & Latin America for other freight forwarders & courier companies. As the larger multi-national logistics providers (UPS, Fed Ex, DHL etc) started to gain strength in these regions, IBC had no choice but to evolve and enter into the retail market and break away from its roots as a provider of wholesale services within the logistics community. This evolution into the retail market was headed up by Joe in New York City and then rolled out to the other cities that IBC had offices ( London, Los Angeles, Boston & Miami). During this time the ZipX concept was created and first launched in Bermuda & Trinidad Tobago.

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Morty Langslow

Founder and CEO of Lenton Group

Contact us

Unit 1505, Singga Commercial Centre

144-151 Connaught Road West, Hong Kong

+852 3580 7415

Mon-Fri 9am-6pm

[email protected]

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